Customer satisfaction is and will always be our top priority. In order to offer the best service possible each day, we are committed to bringing our expertise and pro-active approach to our customers.
OUR SERVICES for wide area surveillance
Our experienced technical team ensures your SPYNEL® IR 360° camera is running with optimized settings and a very low false alarm rate for all your security applications.
Our customer service team can tailor custom maintenance contracts according to your needs, including:
Take full advantage of your SPYNEL® IR 360° sensor with a commissioning and customized training tailored to your needs. Training can be held at your site or at HGH facilities. Stay up-to-date with the latest Cyclope features!
HGH offers a full range of operational maintenance contracts for SPYNEL® sensors and CYCLOPE software including extended warranties, upgrades, diagnoses and repairs.
The HGH global support team delivers responsive technical assistance, remotely or directly at your site. Our trained staff is here to quickly solve your technical issues and fine-tune your SPYNEL® system.
CYCLOPE SOFTWARE
One year maintenance contract
FULL SYSTEM
One year maintenance contract
Repairs at HGH site
Free corrective maintenance (repair of any system failure)
Remote technical assistance
Priority treatment
Free CYCLOPE software updates
HGH is a electro-optical devices global provider. The company provides wide area surveillance, industrial thermography and electro-optical test solutions.
